Support

Email [email protected]. A person answers within one business day.

Common questions

What does this app actually do?

It adds screens to your Shopify admin for orders (fulfil, refund, cancel, edit, tags, bulk actions), draft orders, products with CSV import/export, collections, customers/segments/companies, blog posts and pages, and your shop's policies. Installing it creates a StoreFleet workspace automatically.

How do I link more than one store?

Open Settings › Account and copy the connection key shown there, then enter it while installing (or already installed in) the second store. Both stores now share one workspace, and you can optionally view them together in the web dashboard at <your-workspace>.getstorefleet.com. Linking is optional — every screen works on a single store without it.

Which permissions does the app ask for?

A broad set, requested once at install rather than in stages as new screens ship — see the full list, grouped by what each one is for, in the privacy policy. Granting a permission does not change anything in your shop by itself; the app only acts when someone presses the button that does it.

What happens to my data if I uninstall?

The stored tokens are voided the moment you uninstall, so the app can no longer reach your shop. The rest of that shop's data is erased when Shopify sends the erasure request 48 hours later, unless another store or a signed-up user still shares your workspace — in that case only this shop's data goes, and the workspace continues. Email us if you want it gone sooner.

Is there still a storefront order-lookup page?

No. An earlier version of the app added one at /apps/track, backed by a 17TRACK carrier key. Both were retired on 24 September 2026 and are not part of the app today.